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Contact Amazon's Experts

Send the account, not the enquiry. A one-line message gets a one-line answer. The fields below are what I would have to ask for anyway, and they turn into an email you can read before you send it.

Reply time
Within one working day
First read
Free, and in writing

Build the brief.

These are the things I would have to ask for anyway. Send it and the answers arrive in my inbox as a written brief, with your address on the reply so answering takes one click. If you would rather see what a written read looks like first, thecase studies show a few.

The reply goes here. It is the only field the form will not send without.

Channel
Monthly ad spend

The more specific the symptom, the more useful the first reply. Dates and numbers beat adjectives.

Sent straight to contact@amazonsexperts.com, with your address on the reply. Nothing is stored on this site, and nothing is passed to anyone else.

What happens next.

  1. 01

    You send the account

    Marketplace, channel, category and what is currently going wrong. Screenshots of the advertising console help. Account access is not needed at this stage.

  2. 02

    I read it against the numbers

    Usually a day, sometimes two. If your question is already answered by something published on this site, I will point you at it and say so.

  3. 03

    You get a written read

    Advertising structure, catalog health and the first three things worth changing, in writing, before any engagement or budget is discussed.